Order Cancellation
At Jannyer Store, we understand that sometimes plans change and you may need to cancel an order. Our cancellation policy is designed to be as flexible as possible while ensuring timely processing of orders.
How to Cancel an Order
If you wish to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed and shipped.
Cancellation Requests
To request a cancellation, please contact our customer service team:
Email: [email protected]
Please include your order number and the reason for cancellation in your request.
Cancellation Timeframe
If you want to cancel your order within 24 hours after placing the order, we will cancel it and issue a full refund.
Custom Orders
Custom-made products are non-cancellable once the production process has begun. Please ensure all details are correct before finalizing your custom order.
Refunds for Canceled Orders
Refunds for canceled orders will be processed within 7-10 business days to the original payment method used at the time of purchase.
Contact Us
If you have any questions about our cancellation policy, please contact us:
Email: [email protected]
Address: 12 Downeast Hwy, Ellsworth, ME 04605, USA
Thank you for shopping with Jannyer Store. We appreciate your business and are here to assist you with any concerns.